SHOP WITH CLARITY

A little peace
of mind.

Delivery, returns and help for your SHO order. Please review these policies before making a purchase.

Our store is completing launch checks. Real orders are available only when Live checkout is enabled. Catalogue browsing and design previews do not place an order.

01 / DELIVERY

Made for you. Sent with care.

We deliver to serviceable PIN codes within India. Items are printed to order. Standard printed apparel is usually dispatched within 2–3 working days after payment verification and production acceptance; all-over-print items usually need 4–5 working days. Courier delivery usually takes a further 2–9 days, depending on destination and service availability. These are estimates, not guaranteed dates. We will inform you of material delays and help resolve delayed or lost deliveries. Shipping charges, if any, appear before payment; ₹0 means shipping is included in the displayed total. Check your address, phone number and PIN code before paying. Tracking appears in My orders when supplied by the courier. Contact customer support for delivery problems; do not place another order to resolve a delay.

Only product variants offered in SHO checkout can be purchased here. Only available variants with a confirmed price and design may enter checkout.

02 / RETURNS & CANCELLATIONS

If something isn’t right.

For damaged, defective, misprinted, incorrect or materially misdescribed items, contact customer support promptly, preferably within 7 days of delivery, with your order reference and clear photos of the item and packaging. An unboxing video helps but is not an absolute condition for reviewing a claim. We will assess the issue and offer an appropriate replacement or refund; approved defect/wrong-item return shipping is at our cost. Contact us before sending anything back so we can provide instructions. Made-to-order items are not eligible for change-of-mind or customer-selected wrong-size returns unless the item differs from its description or applicable law requires a remedy. Request cancellation or address changes immediately; we can confirm cancellation only before production begins. If cancellation is accepted or we cannot fulfil a paid order, we refund the applicable amount to the original payment method. Approved refunds are initiated within 7 working days; bank processing may take additional time. For non-delivery, excessive delay or duplicate payment, contact support for investigation and an appropriate remedy. Any reshipping fee caused by an incorrect address or refused delivery will be explained and agreed before reshipping. These terms do not limit your statutory consumer rights.

03 / WE’RE HERE TO HELP

Contact SHO.

Email shobhabasu95@yahoo.com with your order reference and a brief description of the issue. For product questions, include the product name, size, colour and quantity.

For tracking and payment status, return to the shop, sign in and select My orders. Please do not send card details, passwords, API keys or payment OTPs.

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Policy edition: 28 October 2026. Your order confirmation and applicable consumer rights continue to apply to existing orders.